Terms and Conditions

Please review these General Terms & Conditions thoroughly. By accessing or utilising this site or our services or by otherwise agreeing to these GTCs, you acknowledge and consent to be bound by these terms and recognize that you may relinquish certain rights.

General Terms and Conditions

Overview

These General Terms and Conditions (“GTC”) outline your (“you,” “your,” or the “Customer”) rights and obligations regarding the use of services (“Services”) provided by PointParabolic, a brand operated by the company: Platformia LTD, registration number – 808168; and registered address: 5, South Charlotte Street, Edinburgh, EH2 4AN. These GTC apply to services offered through https://pointparabolic.com/ (the “Website”) or other means. Please read these GTC carefully. If you do not agree with or understand any part of these GTC, you should not use our Services.

Agreement to Terms

By registering on the Website or using the Services without registering, you are entering into a contract with PointParabolic to provide selected Services if registration is not required. The GTC form an essential part of this contract. Accepting the contract terms with PointParabolic, you agree to abide by these GTC.

All pictures on PointParabolic are used for illustration purposes. They are not actual photos of our employees, office, or facilities.

Nature of Services

The Services provided by PointParabolic do not constitute investment services under applicable laws. We do not offer guidance, instructions, or information on how you should perform transactions using our Services or otherwise, nor do we accept such guidance from you. The Services do not include investment advice or recommendations. No employees, staff, or representatives of PointParabolic are authorised to provide investment advice or recommendations. Any information or statements from our employees, staff, or representatives should not be interpreted as investment advice or recommendations. PointParabolic explicitly disclaims any responsibility for such interpretations.

Definitions

The definitions and rules of interpretation in this clause 2 apply to these GTC:

“Client Platform” means the user interface located at the Website.
“Customer” means the user of the Services.
“PointParabolic Trader” means the customer as defined below.
“GTC” means these general terms and conditions.
“Trading Platform” means an electronic interface provided by a third party through which the Customer performs simulated trading.
“Website” means the website https://pointparabolic.com/.

Age and Prohibited Jurisdictions

The Services provided by PointParabolic are designed for individuals who are at least 18 years old and reside in areas where these Services are permitted by law. By visiting or registering on our Website, you confirm that you meet this age requirement. If you are under 18, you are not eligible to use our Services.

You must access the Services only from locations where they are legally available. Some jurisdictions have laws that may restrict or prohibit your use of the Services. You agree to comply with all applicable laws and regulations of your location when using our Services.

PointParabolic reserves the right to deny, limit, or terminate Services to any Customer who:

(i) is subject to applicable international sanctions,

(ii) has a criminal history related to financial crimes, or

(iii) resides in a jurisdiction where the Services are prohibited. It is your responsibility to ensure that your use of the Services complies with the legal requirements of your jurisdiction. For more information on restricted jurisdictions, please refer to our FAQ section.

Your personal data will be processed in accordance with our Privacy Policy.

Services

Scope of Services

PointParabolic offers a range of services, including tools for simulated trading in the FOREX and other financial markets, analytical tools, training materials, and access to the Client Platform. These services are accessible through the Client Platform or applications provided by PointParabolic or third-party providers.

Simulated Trading

All trading activities conducted through our services are simulated and use fictitious funds. These funds have no real-world value and cannot be used outside the simulation. You will not receive any actual financial compensation or incur real financial losses from your simulated trading activities.

Ordering Services

Services can be ordered through our Website by completing the order form. Upon completion, you will receive email with login details for the Client Portal and/or Trading Platform.

Service Components

Our services include PointParabolic Evaluation and PointParabolic Verification, which may vary in the analytical tools provided.

Order Confirmation and Contract Execution

You can review and correct your order details before submitting the final order form. Upon submission, you will receive an email confirmation. For the PointParabolic Evaluation, the order is finalised upon payment, forming a contract between you and PointParabolic governed by these terms. The contract is in English and archived electronically.

Evaluation and Verification Options

The evaluation option selected at order placement will apply to subsequent verification processes. This choice is fixed and cannot be altered once made.

Reordering Evaluations

These restrictions do not apply to new orders for PointParabolic Evaluations.

Customer Information

Customers must provide accurate and up-to-date information when placing orders. Any changes to this information must be promptly updated in the Client Platform. The Provider is not responsible for verifying this information.

Technical Requirements

You must provide your technical hardware and software, including third-party software necessary for the Trading Platform. The Website is accessible via standard web browsers, and you are responsible for internet access and related costs.

Third-Party Providers

Trading platforms are operated by third parties with their own terms and privacy policies. It is your responsibility to understand these before using their services.

Order Limits and Warnings

Excessive orders within an unreasonable time frame may result in a warning issued through the Client Platform. Continued unreasonable behaviour may lead to a suspension of order processing. PointParabolic reserves the right to define what constitutes unreasonable behaviour.

Fees

Service Fee

Access to PointParabolic Evaluation or related Services is subject to a fee (the “Fee”).

Fee Structure

The Fee for the PointParabolic Evaluation depends on the selected option and varies according to initial capital, acceptable risk levels, and specific parameters required to pass the Evaluation and subsequent Verification. Detailed information on options and corresponding fees is available on our Website. The final fee is determined based on the selection during the order process.

Individually Negotiated Terms

PointParabolic reserves the right to offer Services under individually negotiated terms at its discretion. These terms, including discounts and benefits, cannot be combined unless explicitly stated otherwise.

Non-Refundable Fees

The Customer is not entitled to a refund of the Fee in the following instances:

If the Customer cancels the Client Platform or requests cancellation via email.
If the Customer terminates the use of the Services prematurely, such as not completing the Evaluation or Verification.
If the Customer fails to meet the conditions of the Evaluation or Verification.
If the Customer violates these GTC.

Dispute and Chargeback Policy

If the Customer disputes the Fee or makes an unjustifiable complaint with their bank or payment service provider, leading to a chargeback or refund request, PointParabolic reserves the right to terminate the provision of Services and refuse any future Services to the Customer.

Fee and Parameter Changes

PointParabolic retains the right to modify fees and Service parameters at any time. These changes will not affect services purchased before the notification of changes.

Payment Terms

Currency and Conversion

The Fees for PointParabolic Evaluation options are denominated in US Dollars or other listed currencies on the Website. If a different currency is chosen, the fee will be converted at our rates and displayed for your review before order confirmation. Please note that payments made in a currency other than the selected one will be subject to conversion at the prevailing exchange rate by the payment provider, with any associated exchange premiums payable by you.

Tax Obligations

All taxes are included in the service fees. If the Customer is an Entrepreneur, they are responsible for fulfilling tax obligations as per applicable laws. Any tax liabilities must be paid by the Customer.

Payment Methods

The Fee can be paid via credit/debit card, cryptocurrency, or other payment methods available on the Website.

Payment Processing

Payments made by credit/debit card or other quick methods are processed instantly. The Customer is responsible for any fees charged by the payment service provider and must ensure the complete Fee for the chosen PointParabolic Evaluation is paid.

Client Portal and Trading Platform

Single Account

Each Customer is allowed only one Account, through which all Services must be managed.

Limitations on Products

The total number of PointParabolic Evaluations and PointParabolic Verifications per Customer may be restricted based on the cumulative initial capital amounts of the ordered products or other criteria.

Transfer Restrictions

Unless explicitly permitted by the Provider, initial capital amounts cannot be transferred between individual products. The Customer is prohibited from transferring or combining performance, Service parameters, data, or other information between products.

Security and Access

Access to the Client Platform and Trading Platform is safeguarded by Customer login data, which must not be shared with any third party. The Customer may authorise employees and representatives to use the Services through the Client Platform if registered as a legal entity. The Customer is responsible for all activities conducted through the Client Platform or Trading Platform, with no liability on the Provider for any misuse or negative consequences thereof.

Service Maintenance

The Provider may conduct scheduled or unscheduled repairs, maintenance, or upgrades, which might temporarily impact Service quality or cause partial or complete outages. Advance notification of such activities is not guaranteed, and any interruption or degradation of Services does not entitle the Customer to refunds or credits. The Provider bears no responsibility for the unavailability of the Client Platform or Trading Platform or any loss of data or content uploaded, transferred, or saved through these platforms.

Term; Termination; Suspension of Services

Commencement and Continuation

The term of the GTC begins with the Customer’s initial use of the Services and persists through subsequent use after that.

Cancellation Request

The Customer can request GTC cancellation anytime by emailing at [email protected]. This request constitutes termination of the contract, ending the Customer’s entitlement to use the Services, including the Client Platform and Trading Platform. No refund is provided for fees already paid.

Unauthorised Use and Termination

Any unauthorised use of the Services constitutes a material breach of the GTC. The Provider reserves the right to terminate your access or use of the Services if you fail to comply with the GTC. Reinstating service after suspension requires a new registration, including payment of any applicable fees.

Account Status

While the registration is active, the Customer maintains lifetime account status. An account is considered active if the user has interacted with the Provider within the past 120 days or logged into the Client Platform. Inactivity exceeding 120 days results in account deactivation, which can be reactivated upon written request.

Non-Trade Termination

Should the Customer fail to place a trade order for ninety (90) consecutive days after the account activation date, the Provider reserves the right to effect a non-refundable termination of Services.

Rules of PointParabolic Challenge

Trading Conduct

During the PointParabolic Challenge, traders may execute transactions within ethical standards and guidelines. However, transactions deemed a breach under clause 10 are prohibited. Additionally, traders must abide by any restrictions the selected Trading Platform imposes.

Data Sharing

Traders acknowledge that information regarding their demo trades on the Trading Platform may be accessible to PointParabolic. By using the Services, traders grant permission to PointParabolic and affiliated individuals or entities to utilise this data as deemed appropriate without further consent or compensation from the trader.

Voluntary Participation

Traders acknowledge that their demo trading activities do not imply offering investment suggestions or advice to PointParabolic. Traders cannot cease demo trading at any time on the trading platform.

Information Responsibility

The accuracy and timeliness of the information presented on the Trading Platform, including any interruptions or inaccuracies displayed on the trader’s Client Platform, are not the responsibility of PointParabolic.

Orders Placement, Timing & Price

Management of Significant Events

Traders must close all positions for associated symbols listed on our website no later than two (2) minutes before the release of significant economic data, as indicated on the economic calendar.

Further Guidelines

Additional important releases or events, along with their associated symbols, are regularly updated on our website. New positions must not be opened during these events before and during the two (2) minutes following the economic release.

Market Hours and Closure

All positions must be closed no later than two (2) hours before the market closes. For example, every Friday, at 2200h, all FOREX positions must be closed. If the market remains halted for over two hours, traders must refrain from holding any open positions.

Enforcement of Rules

We reserve the right to close positions or terminate accounts that breach the challenge rules or trading agreement outlined above.

Off-Market Prices and Collusion

Trades executed at off-market prices will be cancelled, and any resulting profits or losses will be annulled. Engaging in hedging strategies, such as holding opposing positions in different accounts, is strictly prohibited. Any such practice will immediately close related positions and may lead to account termination for violating challenge rules or the trading agreement.

PointParabolic Evaluation and Verification

Activation of PointParabolic Evaluation

Upon payment for the selected PointParabolic Evaluation option, the Customer will receive login details for the Trading Platform via email or the Client Platform. To activate the PointParabolic Evaluation, the Customer must initiate the first demo trade on the Trading Platform.

Customer Acknowledgment

By opening the first demo trade, the Customer explicitly requests the Provider to fulfil the Services before the withdrawal period expires, affecting the right to withdraw from the contract as elaborated in Clause 17.

Access Suspension

Failure to activate the PointParabolic Evaluation within 30 calendar days will result in access suspension. Access renewal can be requested via the Client Portal or by emailing at [email protected] within 6 months of the initial suspension. If not, the provision of the Services will be terminated without the possibility of a fee refund.

Evaluation Duration

The PointParabolic Evaluation duration is unlimited. However, failure to place a trade order within ninety (90) days immediately following the account’s activation will result in termination without the possibility of a fee refund.

Evaluation Parameters

The customer must meet specified parameters for PointParabolic Evaluation success (details available at https://pointparabolic.com/challenges/).

Successful Evaluation

If conditions are met and GTC is not violated, the Provider will determine the PointParabolic Evaluation as successful and make PointParabolic Verification available to the Customer free of charge by sending login details to the Customer’s email address or Client Platform.

Evaluation Request

The Customer may request the PointParabolic Evaluation at any time by emailing at [email protected].

Provider Discretion

The Provider reserves the right not to evaluate the PointParabolic Evaluation if all trades are not closed.

Activation of PointParabolic Verification

The customer activates PointParabolic Verification by opening the first demo trade on the Trading Platform.

Access Suspension for Verification

Failure to activate PointParabolic Verification within 30 calendar days will result in access suspension, with renewal options available.

Verification Duration

PointParabolic Verification lasts indefinitely from the date of its activation.

Verification Parameters

The customer must meet specified parameters for PointParabolic Verification success (details available at https://pointparabolic.com/challenges/).

Review for Success

Provided that the above conditions are satisfied, the PointParabolic Provider will review the Verification for success, and the Customer may be proposed for the PointParabolic Trader program.

Consequences of Non-Compliance

Failure to adhere to the conditions outlined above during the PointParabolic Evaluation will result in an unsuccessful evaluation, denying the Customer subsequent PointParabolic Verification access. Non-compliance with the conditions specified above in Clause 11 during PointParabolic Verification will result in an unsuccessful evaluation, and the Customer will not be considered a candidate for the PointParabolic Trader program. In either case, the Customer’s account and Services will be terminated without the possibility of a fee refund.

PointParabolic Trader

Participation Offer

If the Customer successfully completes both the PointParabolic Challenge and PointParabolic Verification, the Company may, at its sole discretion, offer the Customer a contract to participate in the PointParabolic Trader Program.

Terms and Conditions

The terms, conditions, and agreement between the Customer participating in the PointParabolic Trader Program and the Company will be governed by a separate agreement, distinct from these Terms and Conditions.

Use of the PointParabolic Platform, Services, and Content

Content Ownership and Usage

All elements of the PointParabolic platform, including the Client Portal, texts, graphics, icons, and images, collectively referred to as the “Content,” are protected under copyright laws and owned by the Provider or its licensors. The Provider grants a limited, non-exclusive, and revocable permission to utilise the Content solely for personal use and for the intended purpose of the Services. The Content remains the property of the Provider or its licensors and is not sold or transferred to the Customer.

Trademarks and Identifying Marks

Trademarks, logos, trade names, and other identifying marks are the Provider’s or its licensors’ property. The Provider does not authorise the Customer to use such identifying marks.

Integrity and Fairness

Both the Customer and the Provider agree to conduct themselves with integrity and fairness in fulfilling their contractual obligations and interactions. Disputes will be resolved by these Terms and Conditions and relevant laws.

Rights and Restrictions

Other than the specific rights outlined in these Terms and Conditions, no additional rights are extended to the Customer regarding the Services and other Content. Usage must strictly adhere to these Terms and Conditions.

Prohibited Activities

When accessing the Services and other Content, the following activities are prohibited:

Using tools that adversely affect the operation of the PointParabolic platform or exploit errors, bugs, or deficiencies.
Circumventing geographical or technical restrictions.
Making copies or back-ups of the Website and Content.
Reverse-engineering, decompiling, disassembling, or modifying the Website and Content.
Selling, renting, lending, licensing, distributing, reproducing, or using the Services or Content otherwise than as permitted.
Using automated means to view, display, or collect information available through the Website or Services.
Using any other tools or means that could cause damage to the Provider.

Consumer Rights

The provisions of clause 13 do not intend to deprive the Customer of their consumer rights protected by law.

Disclaimer

Acceptance of Services “As Is”

You acknowledge that the Services and other Content are provided “as is,” with all their errors, imperfections, and shortcomings. Your use of them is solely at your own risk. The Provider disclaims any legal, contractual, or implicit warranties of any kind, including but not limited to warranties of quality, merchantability, suitability for a particular purpose, and non-infringement of any rights, to the maximum extent permitted by law.

Limitation of Liability

The Provider shall not be liable for any damages, including indirect, incidental, special, punitive, or consequential damages, arising from the use of the Services or reliance on any tool, functionality, information, or other content available in connection with the Services or on the Website. This includes lost profits, data loss, personal or non-monetary harm, or property damage. The Provider is not responsible for any third-party content, products, services, or applications connected with the Services. Any liability established shall be limited to the amount equivalent to the fee paid by the Customer for the Services causing the loss.

Modification of Services

The Provider reserves the right to modify, change, replace, add, or remove any elements and functions of the Services at any time without providing compensation.

Force Majeure

The Provider shall not be held responsible for the failure to deliver purchased Services due to severe technical or operational issues beyond its control or during crises, natural calamities, war, rebellion, pandemics, threats to a large number of people, or other force majeure events. Additionally, the Provider will not be held liable if unable to provide the Services due to legal obligations or directives from public authorities.

Violation of Terms and Conditions

Enforcement Measures

In the event of a breach of any provision outlined in these Terms and Conditions by the customer, where such breach may potentially cause harm to PointParabolic, the company reserves the right to take necessary actions to enforce compliance. These actions may include restricting the customer from accessing certain services or features, either partially or entirely. Such restrictions may be imposed on services, including but not limited to access to the client portal and trading platform. PointParabolic retains the right to implement these measures without prior notice and without offering compensation to the customer.

Communication

Method of Communication

By utilising our services, you acknowledge and consent to all communication from PointParabolic or its affiliated partners through either the Client Portal or the email address provided during registration. Written electronic communication, whether via email or through the Client Portal, is recognized as valid written correspondence.

Contact Information

For any inquiries or assistance, please contact us via email at [email protected]. Our registered address is 5, South Charlotte Street, Edinburgh, EH2 4AN.

Right to Withdraw from a Contract

Customer Rights

If you are a customer, you can withdraw from a contract within 14 days of its execution without providing a reason. However, please be aware that initiating demo trades before this specified time limit expires forfeits your right to withdraw from the contract.

Cancellation Policy

During the initial fourteen (14) days following your registration to our services, you may be eligible for cancellation with a refund of fees if your account remains inactive, with no trade orders placed, throughout the consecutive days from the registration date until the cancellation request is submitted.

Withdrawal Procedure

To exercise your right to withdraw from the contract, you must send an email to [email] within the specified time limit. Upon withdrawal, we will promptly refund all fees received from you within 14 days of your withdrawal request. Refunds will be processed using the same payment method for the initial fee.

Provider’s Right to Withdraw

As specified above, the Provider retains the right to immediately withdraw from the contract in the event of any breach by the Customer.

Defective Performances

Notification of Defects

If the Services do not align with the agreed terms or are not provided as expected, you reserve the right to exercise your rights regarding defective performance. Please note that the Provider does not offer any explicit guarantee for the quality of the service. It is imperative that you promptly notify us of any defects by sending an email to [email]. Upon exercising your rights for defective performance, you may request remedial action or a reasonable alternative. If remediation is not feasible, you can withdraw from the contract or negotiate a reasonable discount on a case-by-case basis.

Complaint Resolution

We are committed to promptly addressing any complaints, aiming to resolve them within 30 calendar days. Upon receipt of your complaint, we will provide written confirmation of its receipt and its resolution status. Should we fail to resolve the complaint within the specified timeframe, you retain the right to withdraw from the contract. Complaints can be lodged as per the provisions outlined in the following chapters.

Changes to the General Terms and Conditions

Notification of Changes

Kindly note that the Provider reserves the right to modify these General Terms and Conditions content periodically. In the event of any modifications, the content of the updated GTC shall supersede the previous version. However, rest assured that we will notify you of any changes via the Client Portal or email before they take effect. It’s important to note that the PointParabolic Evaluation and subsequent PointParabolic Verification will adhere to the version of the GTC that was valid and effective when the relevant PointParabolic Evaluation was initiated.

Choice of Law and Jurisdiction

Legal Jurisdiction

All legal matters governed by these GTC or arising from them, including non-contractual legal relations, shall be subject to the laws of [COUNTRY]. Both parties agree that the courts of [COUNTRY] shall have exclusive jurisdiction over any disputes or claims arising from the GTC or their subject matter.

Protection of Customer Rights

The provisions outlined above shall not impede the protection afforded to consumers under the mandatory laws of the relevant Member State of the European Union or any other jurisdiction.

Final Provisions

General Terms

These GTC constitute the entire agreement between you and us and supersede all prior agreements, whether verbal or written, regarding their subject matter.
No provision within these GTC is intended to limit any legal claims outlined elsewhere in the agreement or arising from applicable law.
The Provider reserves the right to assign any claims arising from these GTC or any associated agreements to a third party without your consent. However, without our consent, you are not authorised to transfer or assign your rights and obligations under these GTC or any agreements, in whole or in part, to any third party.
If any part, term, or provision of these GTC is deemed invalid or unenforceable, the remaining portions shall remain unaffected and enforceable to the fullest extent permitted by law.
By accepting these GTC, you acknowledge and accept the potential risks associated with them.

Behaviour Policy

Commitment to Respectful Interaction

We are committed to providing a fair and respectful service to all individuals. This policy outlines the behaviour standards expected from staff and clients to maintain a safe and conducive working environment. It applies to all interactions with us, including clients, affiliates, and users of our communication channels. We recognize potential difficulties individuals may face in expressing themselves and aim to address them with empathy and understanding.

Rights of Staff

Our staff have the right to be free from aggressive, offensive, or abusive behaviour, regardless of the circumstances. This includes actions or language that may intimidate, threaten, or offend our staff members.
Examples of unacceptable behaviour include threats, physical violence, personal verbal abuse, derogatory remarks, and rudeness.
Deliberately provocative or inflammatory statements, unsubstantiated allegations, or unreasonable demands can also constitute abusive behaviour.

Definition of Violence

Violence encompasses any behaviour or language, whether oral or written, that instils fear, threat, or abuse in our staff members.

Impact of Unreasonable Demands

Unreasonable demands or persistence may hinder our ability to address complaints effectively and fairly.
Examples of unreasonable demands include insisting on immediate responses, frequent communication, or continual refusal to accept explanations or decisions.

Handling Complaints

We strive to resolve complaints promptly, acknowledging receipt within 24 hours and providing a written response within 10 days.
If a complaint remains unresolved after this period, we will offer a final decision and conclude our internal complaints process.

We are committed to fostering a positive and respectful environment for all parties involved in our operations, ensuring fair treatment and effective resolution of concerns.

Contact Us

If you have any questions about this policy or need further assistance, please contact us through the following channels: