Privacy Policy
PointParabolic (“PointParabolic,” “we,” or “us”) is committed to safeguarding the privacy of our users and holds our data protection obligations in high regard.
This Privacy Notice (the “Notice”) outlines how PointParabolic collects and handles your personal data through the PointParabolic websites and applications that this Privacy Notice governs. PointParabolic encompasses a network of platforms, including the PointParabolic website (https://pointparabolic.com/), mobile applications, clients, applets, and other services designed to deliver PointParabolic Services. This network also includes independently operated platforms, websites, and clients within the PointParabolic ecosystem.
By accessing and using PointParabolic, you are acknowledging and consenting to the data practices described in this Notice, including any future amendments or additions to this Notice.
The Controller of Your Personal Information and Our Interaction
PointParabolic, a brand operated by the company Platformia LTD with company registration number 808168 and its registered address at 5, South Charlotte Street, Edinburgh, EH2 4AN is the data controller responsible for the personal data gathered in connection with the delivery of PointParabolic Services.
If you have any inquiries or want to exercise your rights concerning the processing of your personal data, you can email us at [email protected].
The Cookie and Other Identifiers
PointParabolic utilises cookies and comparable technologies to enhance your user experience, facilitate the delivery of our services, improve our marketing endeavours, and gain insights into how customers use our services to enable us to make enhancements. Depending on the relevant regulations in your location, the cookie notification on your browser will guide you on how to accept or decline cookies. You can access our cookie policy here.
Storage and Data Protection
At PointParabolic, we’ve constructed our systems with your security and privacy as fundamental priorities. Rigorous security measures are in place to prevent accidental loss, alteration, disclosure, unauthorised access, or misuse of your information. We prioritise safeguarding the security of your personal data during transmission and storage by implementing encryption protocols and software. Physical, electronic, and procedural safeguards are maintained about the gathering, storing, and disclosing of your personal information. Furthermore, access to your personal data is restricted to only those employees, agents, contractors, and other third parties who require access on a need-to-know basis.
Retention and Processing Duration
PointParabolic retains your personal data to facilitate your ongoing utilisation of PointParabolic Services for the duration necessary to fulfil the pertinent purposes outlined herein and as mandated by applicable laws, such as for tax and accounting obligations, legal compliance, or as otherwise notified to you.
For further details, please refer to the specified retention period outlined in the subsequent section.
Personal Information Collection and Processing, Purpose, and Legal Basis
Data Provided by You or Third Parties
Data Collection: We collect personal information directly from you, including identification and contact details such as name, surname, phone number, email, address, postal address, date of birth, username, password, and business identification number or tax registration number (for entrepreneurs). Additionally, we may collect payment data such as bank details and other data such as communication records with our company or warranty claims. Third parties may also provide data, including trading platform providers and social network operators, encompassing simulated transaction data and social network account information.
Purpose of Processing: Your personal data are processed to facilitate registration and account creation on our website, manage your user account settings, communicate with you regarding our services, provide service functionality, troubleshoot issues, analyse performance, and enhance the usability and effectiveness of PointParabolic Services.
Legal Basis: Processing is necessary for the performance of the contract, as the provision of personal data is required for registration and account creation. Additionally, processing is based on legitimate interests to exercise and protect our rights after service termination. Consent is obtained for specific processing purposes, and withdrawal of consent does not affect prior lawful processing.
Data Retention Period: Personal data are retained for the duration necessary to fulfil contractual obligations, exercise rights and responsibilities related to the contract, resolve complaints, settle claims, or for related litigation, up to a maximum of 10 years from contract termination. Legal obligations dictate data processing periods, typically for a period specified by relevant regulations (e.g., tax regulations) or up to 10 years from the issuance of relevant documents. Data processed to improve services are retained for a maximum of 6 months, and retention periods for consented processing are specified in the consent agreement.
Current or Past Customers
Data Collection: As current or past customers, we may send marketing communications related to our services and products or events in which we participate. Commercial communications are sent based on consent, with each email containing a clear unsubscribe option.
Purpose of Processing: Marketing communication about our services, products, or event participation.
Legal Basis: Marketing communication is based on legitimate interests.
Data Retention Period: For unsolicited business communications, personal data are processed for up to 5 years from the expiry of the last contract or until objection or unsubscribing from communications occurs.
Please refer to their respective privacy policies for details on how personal data are processed by trading platform providers and social network operators for their own purposes.
Data Sharing and Transfers to Third Countries
PointParabolic may transfer your personal data to our affiliates, service providers, and third-party partners to facilitate our operations. These entities encompass other companies within our group, hosting and cloud service providers, payment system operators and financial institutions, customer support tool providers, IT companies, marketing agencies, consultants, postal service providers, and similar entities.
Additionally, we may transfer your data to authorised persons based on your consent or as mandated by law or a judicial decision. These parties are contractually obligated to protect your personal data by legal provisions and process the data solely in line with our instructions.
Rights of Users
Users have several rights regarding their privacy and personal information protection. These rights, as outlined in Chapter 3 of the GDPR, include:
- Right to be Informed: You have the right to be informed about various aspects concerning processing your personal data.
- Right of Access: You can request access to your personal data undergoing processing and obtain a copy with specific information related to its processing.
- Right to Rectification: You can request the rectification of inaccurate personal information.
- Right to Erasure (Right to be Forgotten): You can request the deletion of your data in certain circumstances, subject to legal exceptions.
- Right to Data Portability: You can receive your personal data in a structured, commonly used, and machine-readable format and transmit it to another controller.
- Right to Object: You can object to processing your personal data in specific circumstances, including for direct marketing purposes.
- Right about Automated Decision-Making: You have the right not to be subject to decisions based solely on automated processing.
- Right to Lodge a Complaint: If you believe that processing your personal data infringes the GDPR, you have the right to complain with the IDPC.
Notices and Revisions
Should you have any privacy concerns at PointParabolic, please contact us, and we will endeavour to address them promptly. You also retain the right to contact your local Data Protection Authority.
Given that our business evolves continuously, we may unilaterally revise this policy as necessary. We will notify you of any such changes, and the latest version will be available in your Client Section.
Contact Us
If you have any questions, concerns, or requests regarding our privacy policy, the processing of your personal data, or your rights under applicable data protection laws, please don’t hesitate to contact us at:
- Email: [email protected]
- Phone: +447830365092
- Website: www.pointparabolic.com
We take privacy seriously and are committed to addressing any inquiries or concerns you may have regarding the handling of your personal information. Your feedback is valuable as we continuously strive to improve our privacy practices and protect your data.